Hi there IT FELLA,
This post is a followup on my previous post for “EXCHANGE – APPLICATION LOG GENERATED WARNING EVENT 9327“
Sample Event:
Log: Application
Type: Error
Event: 9325
Alert Time: 2017-01-23 05:09:00Z
Event Time: 11:08:31 AM 23-Jan-2017 UTC
Source: MSExchangeSA
Category: OAL Generator
Username: N/A
Computer: exch.itfellas.internal
Description: OABGen will skip user entry ””architel_test”” in address list ””\Global Address List”” because the SMTP address ”””” is invalid.
– \Default Offline Address List
This event specifies what account was skipped when Exchange tried to generate the OAB List. Most of the time, this happens when the account specified was created from a copy of an AD object that has a mailbox, during this process some of the exchange attributes were copied over causing the object to qualify for the OAB list, but as Exchange tried to add the SMTP value of the object it could not find it because the object is not mail enabled or does not have a valid smtp address.
The easiest way to fix this is to
- Create a mailbox for a mentioned user in the event.
- Disable the mailbox.
This will force a cleanup of the exchange associated attributes for the exchange object.